Customer service
Service-Hotline:
+49 641 972499-77
Sensoric Solutions supports its customers after the purchase with a comprehensive range of services.
Repair
If a damage has occurred, our service department will ensure a quick repair.
- Analysis of the damage according to the customer’s error description
- Test run on in-house test bench
- Exchange of defective components
- Short lead times due to stock of components
Calibration
Only a calibrated product is a guarantee for reliable measurement results.
- Calibration of the product on delivery
- Recalibration
- Check of calibration in case of damage
Training
We support the customer even before using our products.
- Product selection
- Selection of accessories
- Instruction on the product
- Support via phone, mail or on site
Maintenance
Ready for big tasks. We check your product in advance of important measurements.
- Optical and visual check
- Check of all functions
- Test on test bench